Director of Strategy & Operations, CREATE Center

The University of Washington’s Center for Research and Education on Accessible Technology and Experiences (CREATE) seeks a Director of Strategy and Operations to join our team as a key leader to help steward this new multidisciplinary center that involves faculty from multiple units across campus.

Working in close collaboration with the Center’s Faculty Leadership Team, the Director of Strategy and Operations will have the overall responsibility of developing and overseeing organizational strategy, designing and implementing a diverse array of programs, enabling the successful execution of center operations, and helping to ensure a sustainable trajectory of high quality work in service of the Center’s core mission, which is ‘To make technology accessible and to make the world accessible through technology’. 

CREATE, launched Spring 2020, is a collaborative effort that brings together faculty, staff, students and community partners across disciplines including computer science, engineering, rehabilitation medicine, and information sciences. Located at the University of Washington, a world-class research university, and embedded within the local community in the Pacific Northwest, this new Center is leading programs that span research, education, translation, advocacy and outreach. 

This is a rare and unusual opportunity to join a community of scholars and leaders ready to help change the face of accessibility for people with disabilities. Our center addresses critical access issues throughout peoples’ lifespan and across all spheres of life. Our ideal candidate is a passionate leader and communicator with a track record of successfully growing and operating an organization. Further, the candidate possesses demonstrated experience managing and leading people, including the ability to develop and empower top-notch staff and promote a positive, inclusive and accessible culture that values societal impact and social change. This is a relatively new center, and the successful candidate is someone who excels at helping the faculty co-founders execute their vision and build a successful culture and operations. 

Reporting directly to the Center Directors and working closely with other Center staff, the Director of Strategy and Operations will support CREATE’s Faculty Leadership team and Associate Directors, serving as chief administrator for all the Center’s daily operations and programs. The Director of Strategy and Operations will supervise, support and work closely with several direct reports, including a Finance Administrator, Community Manager, and Communication Manager. The Director of Strategy and Operations will also be a resource for CREATE’s diverse community of faculty affiliates, visiting professors, post docs, and students.  

In CREATE, there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify CREATE’s core values, including accessibility and inclusion. Individuals with disabilities and other intersectional and underrepresented backgrounds are strongly encouraged to apply. Applicants are encouraged to specify any access needs that can be of help during the application/interview process. 


Research outputs from and activities of CREATE will help grow and advance the field of accessibility, addressing key aspects of who is included in society, and who can use the technologies that are becoming increasingly critical in today’s world. Our goal is to make sure that people with disabilities are represented as both stakeholders and leaders in all aspects of the work necessary to achieve our mission. This will continue to establish the University of Washington as the leading research institution both nationally and internationally in this field. 


  • Bachelor’s degree with a minimum of three years of administrative and strategic management experience, including financial and budgetary oversight and at least two years of direct professional staff supervision. 
  • Excellent written and verbal communication skills; ability to communicate effectively with a wide variety of internal and external constituents. 
  • Ability to build a successful organizational culture and develop comprehensive internal processes. 
  • Strategically minded, analytical leader. 
  • Discreet facilitator and problem solver with a high tolerance for ambiguity. 
  • Autonomous self-starter with intellectual confidence and flexibility and ability to effectively manage multiple demands and priorities. 
  • Demonstrate a high degree of initiative-taking, problem solving capability, creativity, and capacity for innovative thinking. 
  • Proficiency in developing budgets, fiscal monitoring and financial projections using multiple fund sources. 
  • Strong technology skills and inclination to adapt and learn new technologies. 
  • Demonstrated success in working with diverse populations, including people with disabilities. 
  • Knowledge of best practices for accessibility and inclusivity in all aspects of center work from documents that are produced to meeting practices and interpersonal engagement. 


  • Advanced degree preferred. 
  • Experience in a large-scale, complex academic institution. 
  • A passion for the Center’s mission: To make technology accessible and to make the world accessible through technology.

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  • For questions about the hiring process, email